This privacy policy (“Privacy Policy” or “Policy”) describes Relay Technologies Private Limited's (the “Firm” or “Company”) policies on collection, use, and disclosure of information about you in connection with your use of the mobile application Jett Drivers (hereinafter “App” or “Application”) owned and controlled by the Company. The terms “we”, “us” or “our”, refer to Jett Drivers Application or the Company, used interchangeably. The Company is an intermediary service providing platform providing targeted services to facilitate taxi drivers connect with customers. In order to provide the services, we ask for certain personal information which is displayed on the App. When you use the service available at our App, you consent to our collection, use, and disclosure of information about yourself as described in this Privacy Policy. Through the our Jett Drivers application the Company provides and acts as an intermediary ecommerce marketplace facilitating taxi drivers connect with end users. It is a platform for domestic consumers to transact with third party drivers, who have been granted access to the App. The Company does not provide any services to users other than providing the marketplace as a platform to transact at their own cost and risk, and other services as may be specifically being notified in writing. The Company is not and cannot be a party to any transaction between taxi driver and customer, or have any control, involvement or influence over the services received by you from such third-party sellers / taxi drivers. (Hereinafter together referred to a (collectively “Services”). We may change this Privacy Policy at any time by posting a revised Privacy Policy on this page. Such changes will be effective upon posting. In every respect, by using the App, you agree to be bound by terms of this Privacy Policy. This Privacy Policy is effective from Nov 01, 2022 and continues until revoked by the Company.


Your privacy is important to you and to us. We’ll protect the information you share with us. To protect your privacy, the App follows different principles in accordance with worldwide practices for customer privacy and data protection. 1.2 We at the Company are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. For purpose of this Policy, Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or home. In general, you can visit the App's web pages without telling us who you are or revealing any Personal Information about yourself. If however, Personal Information is revealed to us, we won’t sell or give away any content of your Personal Information to anyone except people who may be involved in the delivery of Service.



We will ask you when we need information that personally identifies you or allows us to contact you. Generally, this information is requested when you create a registration or login ID on the App or when you connect or browse connected Apps, linked or listed on our App, or join a limited-access feature of the App.


The information collected from our users or visitors is shared with members and stakeholders of the Company, namely; customers, third party users, companies, employees, stakeholders and other experts who are part of the network of community of Jett. Any information you give us is held with the utmost care and security. We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.




We want to help you guard your children's privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using our App. The App does not publish content that is harmful, derogatory or pornographic in nature. However, the App shall not incur any liability should your children provide us any Personal Information without parental consent. If you become aware that a child has provided us with personal information without parental consent, please contact us at our customer care number. If we become aware that a child has provided us with Personal Information without parental consent, we take steps to remove such information and terminate the user or service provider's account.


When you visit our App, we may place “cookies” on your mobile to recognize you. We do this to store your preferences, collect statistical data and track your use of our Service. Cookies are widely used, and most web browsers are configured initially to accept cookies automatically. If you prefer not to accept cookies, you may adjust and configure your browser settings accordingly. However, if you turn off cookies, or refuse to accept a request to place a cookie, some features and services on the App may not function properly. Ad companies (including but not limited to Google and Facebook) may also place cookies on your computer to track your activities across various Apps so that they can display targeted advertisements.



  1. The Company does not rent or sell Personal Information about you with other people (save with your consent) or non-affiliated companies, except to provide services you've requested, under the following circumstances:
    • We provide the information to trusted partners, affiliates, industry experts and professionals (collectively “Service Partners”) only if we the necessity to do so in order to enhance your service experience. Service Partners may use your Personal Information to help us communicate with you about offers and discounts. However, Service Partners do not have any independent right to share this information.
    • We respond to court orders, legal process or to establish or exercise our legal rights or defend against legal claims.
    • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the App’s terms of use, or as otherwise required by law.
    • We shall transfer information about you only if the Company is acquired by another company or individual. In this event, the App will notify you before information about you is transferred and becomes subject to a different privacy policy.
    • We may need to contact you to comply or co-operate with a legal request. For this purpose, we will use the email address provided to us by you. All communications sent by us at such email address shall be deemed to have been communicated to you.
  2. Data disclosure to OPGSPs: We may disclose your personal information to OPGSPs and for the following purposes:
  3. to prevent, detect, mitigate, and investigate potentially illegal acts, fraud and/or security breaches, and to assess and manage risk, including to alert you if fraudulent activities have been detected on your user accounts;
  4. to provide customer services, including to help service your account or resolve disputes (e.g., billing or transactional disputes);
  5. to facilitate the processing of payment cards when you pay within our Services with a payment card and we use OPGSPs to process your payment.
  6. Disclosure to Service Providers and financial institutions partners:
  7. Third party service providers who help us to provide our Services, payment processing services, assist us in providing customize advertising, to assist us with the prevention, detection, mitigation, and investigation of potentially illegal acts, violations of our User Agreement, fraud and/or security breaches, bill collection, affiliate and rewards programs, co-branded credit cards and other business operations.



By using the App, you consent to the terms of our Privacy Policy and to the App's processing of Personal Information for the purposes given above as well as those explained where we at the Company collect personal information on the web.


If you have any grievance relating to the processing/usage of information provided by you or the App's Privacy Policy, you may email our grievance officer at


We welcome your comments regarding this privacy statement at the contact address given at the App. Should there be any concerns about contravention of this Privacy Policy, we will employ all commercially reasonable efforts to address the same. The terms in this Policy may be changed by us at any time. Should you have concerns regarding this Policy or the Services that we offer, please feel free to write to us. IN WITNESS WHEREOF, all users or visitors of the App agree that they have read the terms mentioned in this Privacy Policy and agree to be bound by them for as long as they continue to either use the App or avail Services of the Company.


We are using the following permission set for only input purposes. These permissions are not used to store any type of personal information from the user.

Above authorizations are utilized distinctly to catch data from the camera, perused telephone state, and read contact for perusing contact subtleties for a crisis call. Information of client taking under authorization is appropriately secure and under law of google consents.

Location Permission Declaration:

    Above permission is used for access location after allowing the user for accurate delivery of the product to door of customer. Location service is used under the privacy policy of Google Play Developer Program Policies. We don't share any type of location data or customer information for any additional resources. we ensure to the customer for safe and accurate delivery with privacy taking under an authorization is appropriately secure and under the law of google consents.
    Above the location background, permission is used for Delivery/service (for example, food, package) tracking on the user side. Location service is used under the privacy policy of Google Play Developer Program Policies. We don't share any type of location data or customer information for any additional resources taking under an authorization is appropriately secure and under the law of google consents.